Job Description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... At Gordon Food Service, our continued focus on quality and exceptional service has made us one of Canada’s largest food service distributors. Based out of Grand Rapids, Michigan and founded in 1897 Gordon Food Service is a successful, family-oriented company. We are proud to offer our employees career advancement with training and comprehensive benefits.What We Offer:● Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment● Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage● Company matched retirement program● Profit sharing● Training and career advancement opportunities● Gordon Food Service product discounts● Employee appreciation events● Family culture: 125 year, family owned and operated company historyPosition Summary: Facilitate order and delivery interaction between food service customers and Gordon Food Service. Seeks growth opportunities in existing customers and brings new customers to Gordon Food Service. Represent Gordon Food Service products and services for assigned territory and manages customer business relationships.Essential Functions: ● Manage customer orders ● Acquire new customers ● Penetrate existing accounts ● Minimize lost business ● Acts as a foodservice consultant who works as an advocate for their IFS customers helping them achieve their goals through the design and implementation of foodservice systems and GFS Value add solutions ● Educates customers about products, prices, availability. ● Utilizes CRM to review and analyze current opportunities, prospects, keep account files updated and accurate ● Collects all customers balances owing as per company policy ● Troubleshoots any problems that occur during the order process (Example - Out of stock or short shipped products) ● Develop and maintain customer relationships ● Manage customer accounts receivables within guidelines ● Perform effective route management ● Effective execution of the Selling Cycle ● Possesses strong negotiation skills (You decide on what one is better ) Develop negotiations strategy ● Develop pricing strategies ● Leverage resources to increase route growth ● Deliver effective presentations ● Conduct customer business reviews ● Maintain knowledge of segment through industry magazines and local culinary organizations ● Demonstrate and deliver understanding of Foodservice Industry and operations ● Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance ● Demonstrate effective sampling ● Explain key features and benefits of Gordon Food Service products ● Understand and leverage the advantages of Gordon Food Service branded products ● Explain Value Added concepts to customers ● Performs other duties as assigned.Knowledge / Skills / Abilities: ● This position requires customer focus with comprehensive communication skills and the ability to express self verbally. ● Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices. ● Works effectively in teams and display integrity and honesty to participate and contribute to branch team efforts. ● Must be goal driven, have good organizational and administration skills in order to self manage and develop discipline and be flexible and coachable. ● Must be able to meet and exceed sales performance goals and execute good time and territory management. ● Ability to adapt to frequent changes in program function or new applications