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Customer Experience Lead - Atlantic Canada
Job Description
HERE WE ‘GROW’ AGAIN!
On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and in the United States. With this acquisition, Saint-Gobain reinforced its worldwide leadership in light and sustainable construction by becoming the top siding player in Canada. We are excited to add new complementary products to our already broad offering of exterior building solutions.
In support of this acquisition, Saint-Gobain has an exciting career opportunity for a Customer Experience Lead at our Atlantic Canada branches to join our team.
Here is what’s important to have to apply:
- Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
- Proactive & Positive to think like a customer, act like an owner, provide solutions and execute with impact
- 2+ years’ experience in a similar role dealing with customer in-person
- Exceptional verbal and written communication skills
- Strong problem identification and resolution skills
- Computer experience: Microsoft Office,
- Excellent organizational skills and attention to detail
- Enjoys working in a fast-paced customer facing environment
What we offer…
We offer excellent training programs, opportunities for advancement, a comprehensive benefits package, as well as a stimulating and exciting work environment.
- Besides a great work culture where we work hard, while trying to have fun with various events, regular companywide activities geared towards our employees and a strong safety culture
- Excellent healthcare benefits package
- Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
- Financial Security: Competitive RRSP plan
- Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity.
- LiveWell Program: Rewarding you for living a healthy lifestyle.
- And more!
WHY WORK WITH US?
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
To learn more about us visit www.certainteed.ca and www.kaycan.com
We look forward to hearing from everyone but please note that due to the volume of resumes submitted, only those selected for next steps will be contacted. To stay in touch with CertainTeed, follow us on LinkedIn, Facebook and Instagram.
Other Benefits:
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