Account Coordinator

Job Description

Job Description

As an Account Coordinator, you will play a crucial role in our company's success by providing support to our sales and account management team. Your attention to detail and strong communication skills will be key in managing and maintaining relationships with our clients. This is a vital position that ensures the smooth operation of our company and the satisfaction of our clients.

Job Duties & Responsibilities

• Act as the primary point of contact for clients, handling inquiries and requests effectively and in a timely manner
• Assist the sales team in generating new leads and maintaining client relationships
• Coordinate and collaborate with internal teams to ensure seamless delivery of services to clients
• Prepare and present reports to clients, analyzing data and providing insights to improve their experience
• Manage and update client records and database to ensure accuracy and relevance of information
• Provide support in organizing and attending client meetings, ensuring all necessary materials and information are available
• Handle and resolve any issues or concerns raised by clients, working closely with the appropriate teams
• Maintain a thorough understanding of our products, services, and industry trends to effectively communicate with clients and provide exceptional customer service
• Assist in developing and implementing strategies to improve client satisfaction and retention
• Provide administrative support to the sales and account management teams, including scheduling appointments and managing calendars