RESPONSIBILITIES:

• Greet students and/or guests in a friendly manner, answering inquiries and directing people to the appropriate staff person
• Collaborate with the program staff to align activities with academic content
• Assist with conceptualizing, planning, leading and budgeting for English Language Program socio-cultural activities
• Assist with providing support and mentorship to a small team of student assistants
• Provide mentorship and academic support for the visiting students
• Assist with organizing transportation, booking tickets
• Assist with maintenance of department social media
• Performing other duties as required

• Previous experience in a similar role and familiarity with a post-secondary environment
• Strong leadership skills; ability to adapt quickly to situations
• Ability to lead a small team of student assistants
• Ability to liaise with supervising staff
• Experience organizing events
• Strong computer skills with a keen eye for detail
• Excellent communication (both verbal and written) and interpersonal skills
• Ability to work in both a team environment and independently
• Be willing to work occasional evenings and/or weekends
• A customer-service orientation
• Be comfortable engaging with students and guests from diverse backgrounds who have varying language proficiencies
• Cross-cultural experience
• Ideally, the candidate is an undergraduate student with second or third year standing